Western Digital does not perform data recovery services. If the drive is in warranty, please refer to Answer ID 10336: Get a Warranty Replacement, Power Supply, or USB Cable for your WD Product. To replace a failed or damaged drive under warranty, please check the drive's warranty period at Answer ID 48391: SanDisk Product Warranty Periods. Some mobile devices have a feature to lock the card. Please check with your mobile device manufacturer for instructions to unlock it.įailed or Damaged Drive Warranty Replacement SOLUTION 3 - Check the mobile device settings
In this case the card will need to be replaced. If the lock switch is loose and moves easily It is likely the switch is sliding to the locked position as the card is placed in your host device. You will not be able to modify or delete the contents on the memory card if it is locked. If you are using a microSD to SD adapter, make sure the l ock switch on the left side of the adapter card is slid up (unlock position).
Solutions to Write Protected or Locked microSD Memory Cards
